Cookie Policy

This Cookie Policy explains how Hams Hair uses cookies and similar tracking technologies to recognize you when you visit our website. Our platform utilizes a clean, clinical, premium aesthetic, and cookies help us maintain that seamless user experience. Furthermore, we comply with all the applicable data protection regulations governing the use of cookies and digital tracking.

1. What are cookies and where are they stored?

Cookies are small data files placed on your computer or mobile device when you visit a website. They are widely used by online businesses to make websites work efficiently and provide tracking data.

Where are Cookies stored? Cookie files are stored on your computer by a website you visit by the browser you use. Depending on the browser these can be stored in single files or in subfolders of your browser folder.  Hams Hair website stores email addresses if the contact form on a site is used, this is stored in a database on an Amazon Web Server, we do not use these emails for marketing purposes.

1. How and Why We Use Cookies

We use first-party and third-party cookies for several reasons, tailored to our specific brand features:

• Strictly Necessary Cookies: These cookies are absolutely essential to provide you with services available through our website. They allow you to add products to your cart, select bundle offers, and ensure secure checkout operations.
• Performance and Functionality Cookies: These enhance the functionality of our website. For example, they remember your past interactions with our AI Hair Diagnostic Section, so you do not have to retake the quiz regarding your shedding or scalp health every time you visit.
• Analytics and Customization Cookies: These cookies collect aggregated information to help us understand how our website is being used. They help us see which pages—such as our founder's educational Video Carousel or the Before & After Results Section —are most engaging to our visitors.
• Advertising (Targeting) Cookies: These cookies ensure that our targeted advertising is relevant to you, prevents the same ad from continuously reappearing, and tracks the efficiency of our campaigns.

1. Legal Basis for Processing

We rely on the following legal bases for the use of cookies that process personal data:

• Strictly Necessary Cookies: Our legitimate interest in ensuring the technical functionality and security of our Website.
• Analytical, Performance, Functionality, and Targeting Cookies: Your explicit consent, which is obtained via our cookie banner. You have the right to withdraw this consent at any time.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. You can find more information about the individual cookies we use and the purposes for which we use them below:
• Email Newsletter related cookies. This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
• Survey related cookies. From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages
• Forms related cookies. When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
• Site preference cookies. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

1. Third-Party Cookies and Liability 

As we may deal with various third parties for operations, those third parties may also place cookies on your device. For instance, we partner with AlphaGeek for our Meta Ads , Paymob for payments , and Quickup for deliveries.

We do not control these third-party cookies. Any issue that happens with a payment processor, delivery company, or advertising partner needs to be sorted out directly with them and not with us.

1. About Controlling Your Cookies and Acceptance

You can set or amend your web browser controls to accept or refuse cookies. By continuing to use our website without changing your settings, you agree to our use of cookies as outlined in this policy. Any changes to this Cookie Policy will be signaled by a notification on our website.

1. How to Withdraw Your Consent?

You may withdraw your consent at any time by clearing your browser cookies. We will also provide an accessible 'Cookie Preferences' link in the footer of our website to allow you to easily manage or change your choices.

1. How do I turn off cookies?

Strictly necessary cookies are necessary to provide the Website to you. We use such cookies without your prior consent.

You have the ability to consent to some of the other cookies via the cookie banner on our Website. You can withdraw your consent at any time by deleting the cookies or by turning off cookies and other third-party trackers via your web browser. If you do not accept all cookies or withdraw your consent, you may still browse the Website; however, in this case you may not be able to use the full functionalities of the Website.

As discussed above, you may configure the settings of your browser to activate, disable or delete cookies. Detailed instructions are provided by your browser. If you disable or delete cookies, however, you may have to manually adjust some preferences every time you visit the Website and some services and functionalities may not work

1. Social Media Plugins

We use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, X and Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

1. Changes to This Policy and Contact Information

This policy may be updated periodically. Users should check this page for the latest information. For any questions regarding our cookie policy, please contact Hams Hair at info@hamshair.com.